The Tronvig Method
A Brand Strategy Tutorial

A: Organizations who are not currently engaged with a branding agency for comprehensive strategy services. Tronvig’s full commercial offer of 360-branding services is outlined here. The business challenges the Brand Strategy Tutorial addresses are noted earlier on this page.

A: The DIY version of the Brand Strategy Tutorial includes the following:

• Access to the seven-part series of instructional videos that takes you through the process of properly constructing your organizational Brand Pyramid with examples, illustrations, and sample stories you can use as you or your designated facilitator runs your workshop.
• Printable PDFs and a presentation template to help you prepare for and run a successful workshop and to ensure that your answers are sufficiently concise.
• These include the following:
  • Document A: Getting Started with step-by-step instructions to maximize your Brand Pyramid workshop
  • Document B: Brand Pyramid Workbook for all workshop participants
  • Document C: Brand Pyramid Presentation for your facilitator to use when leading the workshop
• A 30-minute consultation with a Tronvig team member to review your completed Brand Pyramid and give you notes and recommendations for next steps.

The PRO version of the Brand Strategy Tutorial includes everything from the DIY version with the following additions:

• Three separate 50-minute consulting calls with a Tronvig strategist to accomplish the following:
  • The first call takes place with you and your facilitator and will answer questions relevant to your particular situation and make sure you are set up properly for success in running your Brand Pyramid Workshop.
  • The second call serves to review your work and give you specific guidance on where your answers are strong and where more work needs to be done. Is your Brand Pyramid complete and sufficiently robust? What could be improved? Do you need to run another workshop? What do you still need to do to make this an industry-level tool for your business?
  • The third call serves to make sure your Brand Pyramid is ready to use as a tool for business success. Depending on the level of work you have been able to achieve, we will give additional recommendations on implementation and the practices required to bring the key elements of your brand strategy to life.
• A cleanly designed version of your Brand Pyramid so that it can be used by your team or anyone else inside or outside of your organization who needs them.
• A PDF resource guide directing you to relevant content on the Tronvig blog as it relates to each level of the Brand Pyramid.

The MAX version of the Brand Strategy Tutorial  includes everything from the PRO version with the following additions:

• Six separate 50-minute consulting calls with Tronvig’s President and Lead Strategist, James Heaton.
  • The first call takes place with you and your facilitator and will answer questions relevant to your particular situation and make sure you are set up properly for success in running your workshops.
  • The second call serves to review your work and give you specific guidance on where your answers are strong and where more work needs to be done. Is your Brand Pyramid complete and sufficiently robust? What could be improved? Do you need to run another workshop? What do you still need to do to make this an industry-level tool for your business?
  • The third call serves to make sure your Brand Pyramid is ready to use as a tool for business success. Depending on the level of work you have been able to achieve, we will give additional recommendations.
  • The fourth call will introduce you to the Brand Map and prepare you to run a workshop to test the assumptions you have made in the first version of your Brand Pyramid.
  • The fifth call is to assess your Brand Map and reevaluate your value proposition and introduce you to the Marketing Targets Diagram.
  • The sixth call will clean up any of the loose ends from the previous sessions and make sure you are confident in how to apply the work in running your business and discuss any issues that are particular to your situation.
• Additional resources and reference materials specific to the business situation and unearthed needs for your organization. This might include but are not limited to the following:
  • A template for employee performance reviews that will help ensure that your brand strategy yields more than just a look and feel for your organization.
  • A model for Organizational Alignment Workshops to bring your Core Values to life within your organization.

A: The Brand Pyramid is the format for the collection of your answers to the 5 essential brand questions at the heart of the Tronvig Brand Strategy Tutorial. Working your way through to strong answers to these questions is aided by having this simple structure. Our years of experience doing this has also taught us the most useful constraints for each of the answers. To learn more about the Tronvig Brand Pyramid an how it differs from others please read this explanatory article.

A: Ask a cross section of individuals within your organization to write down their answers to these five essential questions:

• What is our business? (What business are we in?)
• How do we deliver value differently from our competitors?
• Why do our core customers (clients or audiences) choose us over our competitors?
• What are our Core Values? (Can you remember all of them and do you know how they apply to your day-to-day work?)
• What is our Brand Idea or brand essence?

If the answers you get are consistent, you don’t need the Brand Strategy Tutorial or a Brand Pyramid. If the answers are all over the place, you really do.

A: There are a number of additional resources that are part of the offer depending on the version you select. See “what’s included” above. The consulting sessions, however, are of significant value since they allow you to tailor the work to your particular circumstance and they leverage our many years of experience helping other organizations.

A: Each consulting session is 50-minutes long except the single consulting session in the DIY version which is 30-minutes long.

A: The seven-part series of videos explain the Brand Pyramid and help you properly build one for your organization. The videos are as follows:

• Video 1:Introduction to the Tronvig Brand Pyramid
• Video 2: The What Level
• Video 3: The How Level
• Video 4: The Why Level
• Video 5: Core Values
• Video 6: The Brand Idea
• Video 7: Appendix with tips for running your own workshop(s)

In the MAX version we will further explain the creation and use of the Brand Map and help you create your Marketing Targets Diagram.

A: The videos vary in length but are, in aggregate, a little more than an hour long. Video 1 (available to stream for free) is 15-minutes long and introduces the Brand Pyramid. Videos 2 through 6 provide an in-depth explanation for each of the five levels of the Brand Pyramid. Video 7 shows you some additional thoughts and tips for leading a successful workshop.

A: Only the person who plans to lead the Brand Pyramid Workshop needs to watch all the videos. If others are interested in learning more, they can watch the 15-minute introductory video, which explains the importance of this work and shows a 5-minute excerpt of a live workshop.

A: We provide step-by-step instructions on how to use the various documents you’ll be receiving as part of your Brand Strategy Tutorial packet. You’ll find all the guidance you need on Document A: Getting Started.

A: The configuration of the workshop is highly dependent on the particular situation and the type and size of your organization. This is thoroughly outlined in Document A: Getting Started that is part of all versions of the Brand Strategy Tutorial, and is also part of the first consulting call in the PRO and MAX versions.

A: The point of the process is to create or improve your organizational brand strategy. If you sit down by yourself or as an executive team and compile the answers to these questions, that may lead you somewhere, but experience shows us that this tends to yield little genuine insight and a likely perpetuation of the status quo.

A: Our experience has shown that the minimum number of participants for an effective workshop is five (not including the facilitator) and the maximum recommended is about 20, but this is unwieldy for virtual workshops. In such cases the minimum is the same but the upper limit is somewhere around 12 for the kind of truly interactive session that works best. Specific planning based on your particular situation is part of the first consultation call in the PRO and MAX versions of the Brand Strategy Tutorial.

A: The workshop leader can be the marketing director, an outside facilitator, or any other person in the organization who is a good facilitator. In our experience, it is best if the leader of an organization participates in the workshop rather than facilitates it.

A: Tronvig has vetted Lee Ann Pond, founder and CEO of Engaging Leadership and a very experienced facilitator.

Her company helps organizations create high-performing leadership teams and she is trained in facilitating the Tronvig Brand Pyramid workshop.

You are welcome to contract her directly at our pre-negotiated special rate of $80/hour.

Lee Ann’s Bio:

With a background in finance, an MBA degree, and 15 years in the “C” suite, Lee Ann has a passion for helping leaders develop their business and leadership skills. She is also certified as an executive coach and master facilitator. In 2018 she created Engaging Leadership to provide leadership development to organizations through workshops, online courses, and coaching. She is the creator of the Engagement Ring^TM leadership process and author of the bestselling Amazon book, The Engagement Ring: Practical Leadership Skills for Engaging Your Employees, which provides leaders specific steps to create high-performing teams.

Lee Ann lives in Richmond, Virginia and enjoys traveling, family time, and rescue dog, Mr. Pickles.

Contact her directly at engaging-leadership.com

A: As a rule of thumb, the average time for the whole process is four to six weeks. And the larger the organization, the longer the process generally takes. But timing can vary greatly depending on your ability to coordinate the required workshop and process the results.

A: Ideally, for the DIY version and the PRO version there should be two 4-hour workshops or three 3-hour virtual workshops, but there are various constraints depending on the organization. The MAX version will have additional workshops and will be more tailored to your particular organizational needs facilitated through the extra consulting sessions

A: This is detailed in Document A: Getting Started included in all versions. For a live workshop, we find that the most constructive setup is to have multiple easels with large sticky-back flip charts. There should be markers to write down the group’s proposed answers and the notes should be torn from the flip charts and stuck to the wall for everyone’s reference. Participants can either have their own workbooks to write down consolidated answers or assign this to a meeting scribe. The printable PDF Workbooks (Document B) are a part of all versions and these are intended to be used by all participants.

In the case of a virtual workshop, more detailed preparation and planning is required. All packages include a Brand Pyramid Presentation (Document C) for use during the workshop to help the facilitator. A virtual workshop requires far greater discipline and will typically have to be shorter, so the work might need to take place over three or four 3-hour sessions instead of two 4-hour sessions. The planning of this based on your particular circumstance is part of the first call in the PRO and MAX versions of the Brand Strategy Tutorial.

A: Yes it can, but as noted above, virtual workshops require greater discipline and will typically have to be shorter, so the work might need to take place over three or four 3-hour sessions instead of two 4-hour sessions. The planning of this is based on your particular circumstances and is part of the first call in the PRO and MAX versions of the Brand Strategy Tutorial. General instructions are included in Document A: Getting Started included in all versions.

A: It should take place in a well-lit space where participants will not be subject to interruption. These can be either on-site or off-site, though there are advantages to doing it at an off-site location. The room should be configured so that everyone can easily see each other and the easels.

The configuration of virtual workshops depends on the virtual meeting tools selected and would therefore need to be planned on a case-by-case basis. General instructions are included in Document A: Getting Started included in all versions.

A: One of our team members will reach out to you within a business day of your purchase to coordinate schedules.

A: The organizational leader and facilitator or a core team of two to five people who are responsible for the project’s success. The calls can be by phone or video, as desired.

A: Yes. This may not be the most practical use of everyone’s time, but we are certainly happy to hold a phone or video conference call to answer questions from the whole group.

A: The DIY version includes a half-hour call with an experienced and fully trained Tronvig Analyst. The PRO version includes three 50-minute calls with an experienced and fully trained Tronvig Analyst. The MAX version includes six 50-minute calls with Tronvig’s President and Lead Strategist, James Heaton.

A: To state the obvious first, in all cases you will have a Brand Pyramid for your organization — the bedrock of a solid brand strategy. This is a valuable tool in brand strategy, organizational alignment, employee retention, operations and program assessment, vendor management, and more. The most appropriate applications of your Brand Pyramid will be discussed during our consulting time. But to restate some examples that we outlined in our description of the Brand Strategy Tutorial above, you should understand the Brand Pyramid as a simple diagram on which the most fundamental questions about your organizational brand are clearly answered. You will have developed and agreed upon these answers with all of your colleagues so that you can use them to guide your decision-making. When you have a disagreement, you can turn to the Brand Pyramid for a shared foundation on which to resolve the argument. You have a tool to prevent personal taste from dominating discussions about how your logo, website, or advertising campaign should look or what it should emphasize.

For the PRO version, this will be formatted and supplied to you as a PDF for you to use.

If you have purchased the MAX version, you will additionally have an organizational Brand Map and Marketing Targets Diagram, the final versions of which we will provide in cleanly designed digital documents.

A: Yes, your work can be assembled into our design template for digital distribution or printing (with Tronvig branding) for an additional $175. Custom designs, or other augmentations, can be accommodated by request for $175 per hour of design time.

A: First, share this page with them and ask them to watch the 15-minute introductory video offered here. If this is still not enough, we are happy to get on the phone with you and your boss or colleagues to answer. Email info@tronviggroup.com to arrange this.

A: It is critical to have anyone with the power to scuttle the process present in the workshop to make the Brand Pyramid more than just a pretty piece of paper. If the Brand Pyramid is not sanctioned or endorsed by leadership, it will be little more than an interesting exercise.

A: First, share this page with them and ask them to watch the 15-minute introductory video offered here. If this is still not enough, we are happy to get on the phone with you and your boss to answer any questions they might have. Email info@tronviggroup.com to arrange this.

A: We will give you a sample template based on your particular situation. This follows the first consulting call in the case of the PRO and MAX versions. We also have a standard letter that can be modified for this purpose if you have purchased the DIY version.

A: We have found that organizations have a great deal of difficulty getting the Brand Pyramid right on their own so our consulting time, leveraging 20+ years of doing this work, makes the difference between a useful result and an industry-standard result. The extra hands-on guidance makes a significant difference in the quality of the final product.

A: The main difference is the level of effort required from your team and the level of direct exposure to the time and talents of James Heaton and the rest of the Tronvig team. A full engagement gets to the final product faster and with less effort on your organization’s part because the entire process is run by the Tronvig team. If you have the resources, this is a great way to go. If you cannot commit that amount of money to this work but still need a robust product, the PRO and MAX versions of the Brand Strategy Tutorial do deliver the goods.